Shipping policy
At SoftGoo.shop, all products are delivered digitally. Please read our shipping policy below.
1. Digital Delivery
All products sold on SoftGoo.shop are digital software products (license keys, downloads, or access credentials).
No physical items are shipped.
2. Delivery Time
- Most orders are delivered instantly after successful payment
- In some cases, delivery may take up to 5–30 minutes
- Rare delays may occur due to:
- Payment verification
- System issues
- High demand
3. How You Will Receive Your Order
You will receive your product via:
- On-screen confirmation after purchase
- Email sent to your registered address
📧 Make sure to check your inbox and spam folder
4. Delivery Issues
If you do not receive your order within 1 hour, please contact us:
Include:
- Your order number
- Your email address used during purchase
5. Incorrect Email Address
Customers are responsible for providing a correct email address.
We are not responsible for delivery issues caused by incorrect information entered at checkout.
6. Order Verification
For security reasons, some orders may be subject to manual verification, which can delay delivery.
7. Availability
All products are subject to availability. If a product cannot be delivered, we will:
- Notify you promptly
- Offer a replacement or refund
8. Contact Us
If you have any questions about this Shipping Policy, contact us at:
📧 info.gptgoo@gmail.com